September 22, 2016
Written by Jenn Stephens, Global Program Manager at HP Inc.
Remember when your friends or family told you that you can be anything you want to be? Well at HP, I have done just that – several times!
The story of my HP career is a long, interesting and winding road to be sure. With a degree in Computer Science and an MBA, I’ve been a User Interface Designer, an Engineering Project Manager, a Lean Six Sigma Black Belt, a Total Customer Experience Business Manager, and a Quality Program Manager with a focus on Employee Engagement. Although I’ve worked for several companies, all of the work I just described has been done at one company – HP.
As I’ve progressed in my career, I learned that I’m very people-oriented. Who’d have thought? Certainly not me! This particular focus in my career has come as a huge surprise because I used to be extremely shy (although you’d never believe it now). I came to this realization while working on system user interfaces – I found that my biggest strengths are in areas where I can make a difference to people – by making things easier for them, by passing on knowledge that might otherwise be hard for them to obtain, and simply making life better and more enjoyable for them.
Once I came to the realization that I preferred “people” at the center of my career, I positioned myself in areas of HP where I knew I could call on those skills. I became a Lean Six Sigma Black Belt to deliver better products and faster service to our customers, and to help make a difference in the way our employees work together. I worked in Total Customer Experience to help HP build into our hardware and experiences things that are most important to our customers. I recently became a Quality Program Manager as it affords me the ability to work on strategic employee engagement programs within the Quality team – finding out what is important to our employees and supporting them in their careers.