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Asked by Krysten on September 12, 2017

How are employers able to test interpersonal skills in an interview?

Answered by Ashley, Hiring Expert at Cigna, on September 14, 2017

In my previous experiences, I've asked situational questions. One of my favorites is, "Tell me about a time when you had a conflict with someone at work.  How did you work to resolve it?"  In these types of questions, we're looking to understand how you work with people and if you would be a fit for the company culture.  I hope this helps!

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Answered by Ashlyn, Hiring Expert at Worthington Industries, on October 16, 2017

I completely agree with Ashley from Cinga. In order to test these skills we ask behavioral based questions, as well. We ask about conflict resolution and how you work within teams. Based on the answers and examples provided for these questions, we are able to determine what your interpersonal skillset is.

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