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Asked by Tanya on July 7, 2016

What is a behavioral interview? How should I prepare for one?

Answered by Gigi, Hiring Expert at ADP, on July 7, 2016

Behavioral interviewing is a technique used by employers to learn about your past behavior in particular situations. Past behavior is a better predictor of future behavior than is speculation (on your part) about how you would act in a hypothetical future situation.  To prepare for this type of interviewing I would suggested learning the S.T.A.R. format. STAR allows you to fully response to questions in this format. STAR stands for Situation, Task, Action and Response.  If you position your responses in a star format it allows you to be short and concise with your answers.  It also provides insight to the interviewer on your response to situation in the workplace or in school. 

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Answered by Lori, Hiring Expert at Cigna, on July 7, 2016

Behavioral interviewing is a technique used by employers to learn about your past behavior in particular situations. They utilize these type of interview questions because they look at past behavior as a better predictor of future behavior to determine how you might react to situations you might encounter in role you are interviewing for. The best preparation for behavioral based interviewing is to brainstorm ahead of your interview specific situations you have been in, in the workplace. These situations should include a time where you were successful on a team, or a specific project, a learning experience, how you reacted to negative feedback, how you provided negative feedback, etc... You should have an idea of the type of situational questions you will be asked based on the job description of the role you are interviewing for. After you go through the brainstorming session, determine what the situation taught you, what action you took and the result that occurred from that action. You can find many examples of behavioral interview questions online, and I provided a link here to also check out.
 https://www.themuse.com/advice/30-behavioral-interview-questions-you-should-be-ready-to-answer
Good luck! 

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Answered by Steve, Hiring Expert at Caterpillar Inc., on July 8, 2016

A behavioral interview is one in which you will be asked to provide specific examples of past behavior with the idea that it will be a good predictor of your future behavior.  You can expect questions that begin with 'Tell me about a time when...' or 'Can you please provide an example of when you had to...', etc.  The easiest way to prepare is to go out to a search engine and search for sample behavioral interview questions.  There are many web sites that can help you with this.  Secondly, think about your experiences from your work and education history, both positive and negative, and be prepared to discuss.  Some behavioral questions will focus on negative things that have happened.  The key is to show how you have learned and grown from these situations.  Remember, it is critical that for every behavioral interview question, you respond with three things:  the Situation (what happened), your Behavior (what you did about it), and the Outcome (what ultimately changed).  Knowing this going into an interview will help you to craft your responses in an effective way.

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