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Asked by Barbara on December 2, 2015

When applying online for a job and they ask you to upload a cover letter, who do you address it to and how do you find the address?

Answered by Stephanie, Hiring Expert at Asurion, on December 3, 2015

Thanks for asking this question, as cover letter etiquette is illusive to many. When addressing a cover letter, address it to the person hiring for the position. If this person's name is not obvious, try searching a little deeper (via the internet or calling the company) to find their name. In the case you still have not located the hiring manager's name, you should address the letter in general terms (i.e. "Dear Hiring Manager" or "To Whom it May Concern"). Regarding the address - simply use the company's physical address. If the company has multiple locations, use the address for the location in which you are applying. 

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Answered by Steve, Hiring Expert at Caterpillar Inc., on December 4, 2015

In general, the saluation on the cover letter can be 'Dear Hiring Manager' or 'Dear Recruiter'.  There is no need to be more specific than that as nobody is expecting a candidate to know the names of the person(s) with which they will be interviewing.  Nor is it critial to include a specific mailing address.  If you have a general address for the company, you can include it, but it is not critical.  What is important about a cover letter is that you convey three things.  First, that you have a strong interest in the position and are genuinely excited about the opportunity.  Second, you should demonstrate that you have done some basic homework on the company.  Mention something that you may have researched on their web site that fits with your interests and the position.  Lastly, indicate your desire to discuss the opportunity more and your willingness to provide more details about you.

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Answered by Marisella, Hiring Expert at American Express, on December 21, 2015

Hello,

Great question! Typically with online applications, this information is not necessarily always available. For addressing the individual, I would keep it general using  "Hiring Manager" or "Recruiter." For the address, I would try researching online where they are located and using this information. I wouldn't get too caught up on addressing anyone specific in a cover letter because multiple individuals may review it and this information is not always available for candidates to know. Good luck! 

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Answered by Jennifer, Hiring Expert at Archer Daniels Midland, on August 30, 2016

Address the cover letter to the Hiring Manager or Recruiter if known. You should do some research on the company that you are applying with, in doing this research you should be able to find an address for the company. An example would be:

   August 30, 2016
Ms. Jane Doe
Human Resources Manager
Archer Daniels Midland Co.
4666 Faries Parkway
Decatur, IL 62526

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