/ Asked by Fran
My generation seems to have pretty much done away with proper capitalization and punctuation when it comes to informal written communication (email, text, FB, etc), but I get the sense that it irritates older generations when they get emails written that way. Is this something I should be conscious of when communicating with recruiters? Will they care?
Answered by Nicole, Hiring Expert at ManpowerGroup, on Tuesday, January 8, 2013

This is a great question and a very important one. Communication is crucial to your job search and should always be done in the most professional manner. As a recruiter I can tell you when I receive emails that are not grammatically correct I take it as an indicator that the person may not have the professionalism I'm looking for. An email can be short and to the point but always make sure it is grammatically correct. And don't forget about written correspondence - a hand written note still goes a long way!

Answered by Rodd, Hiring Expert at Gap Inc., on Tuesday, January 8, 2013
Yes- it is still important to pay attention to any verbal or written communication when looking for a job. Attention to detail in communication is important to most hiring managers, so taking the time to read before hitting the send button will be appreciated by most companies.
Answered by Chris, Hiring Expert at The Schwan Food Company, on Friday, January 11, 2013
Yes! Recruiters do care. Professional communication is a skill set that is consistently being evaluated in this world of e-mail communication. The last thing you want to do is give a recruiter a reason to doubt your ability to be successful within their organization. Always be mindful of your written communication.
Answered by Deanna, Hiring Expert at IBM Corporation, on Thursday, January 17, 2013
I would recommend that you remain conscious of what is still considered professional communication.  I see the majority of emails from students with proper punctuation and obvious thought put into the communication, so I do not feel that these standards have pretty much gone away. 
Answered by Dawn, Hiring Expert at Daikin Applied, on Tuesday, January 22, 2013
We most certainly do care! It is critical that a candidate communicate effectively in all forms of communication and throughout each stage of the interview process.  Not only does it show the employee's level of intelligence, but his or her ability to speak to a wide range of audiences.

Always err on the side of formal and professional communication. 
Answered by Dustin, Hiring Expert at HP Inc., on Monday, February 4, 2013
Simple answer, yes. Do not give a potential employer an easy way to screen you out in the early rounds. Poor grammar and punctuation is a sure fire way to prevent yourself from even getting an initial pre-screen phone call.
Answered by Kelly, Hiring Expert at Merck & Co., Inc., on Thursday, April 4, 2013
We are all guilty of improper grammar and punctuation from time to time. When communicating with recruiters or potential employers, it is important to maintain a level of professionalism. You will want to be careful to communicate with proper capitalization and punctuation. You are being evaluated, even in the early stages of communications, and recruiters want to see that you are clear and concise.
Answered by Eddie, Hiring Expert at American Express, on Wednesday, April 24, 2013
While it’s true that some employers give off a more casual and younger vibe than others – but first impressions are critical. A mentor of mine once told me to always err on the side of more professional than casual via email as you don’t want to send the wrong message. When corresponding with a potential employer, you will always want to use proper capitalization and punctuation. This is simply considered professional etiquette and it’s easy to do. Why risk appearing blasé about a position that you’re truly interested in?
Answered by Susan, Hiring Expert at Praxair, Inc., on Monday, October 21, 2013
Good question! The answer is absolutely, they will care. Not only will they care, you will likely eliminate yourself from any consideration if you use informal communication.

Text and email grammar, punctuation (or lack of it) have one place - and that is with your friend and family network. Never with your business colleagues, recruiting agencies, or other professionals.

Regardless of how well you know them, you never know if that message/email/text will be forwarded onwards. I've seen many people incredibly embarrassed for messages they've sent, only to pop up and embarrass them later on.

If I received a message from a potential "applicant" that did not have proper grammar, I would never consider that applicant for any of my openings.

The applicants I send onward to my customers are a direct reflection of my ability to find "great, capable and professional talent" (which is what the customer is paying the recruiting agency for) and I cannot determine that about you if I get correspondence in the way you mentioned.
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